Privacy Policy

At Thyme Crowns, we are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our online platform or make purchases from us.

Thyme Crowns is located at 76 Ming Teck Park, Singapore, 279417.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identification Information: When you make a purchase or register an account, we may collect information such as your name, shipping address, billing address, email address, and phone number.
• Payment Information: When you make a purchase, we collect necessary payment details. Please note that we do not store full credit card numbers on our servers; this information is securely processed by third-party payment gateways.
• Demographic Information: While usually optional, you may choose to provide information such as age or gender, which helps us understand our customer base better.
• Correspondence: If you contact us via email, phone, or any other communication channel, we will retain records of that correspondence.
• Usage Data: We automatically collect information about how you interact with our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us analyze trends and improve our online platform.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the collected information for various purposes, including:

• To Process Orders: To fulfill your hat orders, including processing payments, arranging shipping, and providing order confirmations.
• To Provide Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
• To Improve Our Services: To understand how our customers use our online platform, to enhance product offerings (sun hats, fashion hats, custom embroidered hats), and to improve the user experience.
• For Marketing and Personalization: With your consent, we may use your information to send you promotional offers, newsletters, and information about new products that may be of interest to you. We may also personalize content and product recommendations based on your browsing history and purchases.
• For Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illicit activities.
• To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• Service Providers: We engage third-party companies and individuals to facilitate our service, to provide the service on our behalf, or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include payment processors, shipping partners, and website analytics providers.
• Business Transfers: If Thyme Crowns is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Thyme Crowns, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Thyme Crowns aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our physical address: 76 Ming Teck Park, Singapore, 279417.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thyme Crowns

76 Ming Teck Park

Singapore, 279417

Singapore